The polycom global fulfillment program is an integrated value added service that enables polycom direct channel partners the ability to quote, centrally order and deploy polycom product and service solutions for global opportunities to be fulfilled to their multinational end. Polycom management software bundles polycom has created a special savings of 30% off the original list price of the polycom weboffice, pathnavigator, webcommander, and global management systems when you purchase these products as a bundle. Realpresence resource manager collaboration device. There is a wide variety of polycom tech support service plans your clients can choose from, allowing for. The featurerich software includes six major components. This guide is designed for use with the netvanta 7000 series and adtranpolycom phones. Global management system, video conferencing equipment, polycom, conference management and scheduling supports a worldwide directory of video devices deployed globally devices automatically register for easy deployment centralized control of n. Enabling global management system on the ipower 120.
Communicating over voice and video networks are core to your organizations efficiency and it is important to manage both the networks and devices to support your organization as it evolves with changing technology. Polycom realpresence desktop free version download for pc. Polycom introduces polycom realpresence platform, the most. Polycom device management services is a cloud portal accessible from anywhere with an internet connection, so you are never far from your devices. Our specialists and partners have deep experience in installation, implementation, and. Scansource is a global leader in polycom products because of the extensive support services we provide resellers. Realpresence resource manager delivers centralized management of all your supported devices from mobile to desktop and conference phones all the way through your video conferencing room systems and telepresence.
With a centralized call directory, intelligent dialing features, and remote alert notification,the polycom global management system makes polycoms ipower, viewstation and viavideo ii products as easy to use as a telephone. Maintains an asset list of all polycom products covered under an advantage service contract. Polycom global management system manage enterprisewide video communications networks polycom global management system benefits. Limited it resources and complex multivendor environments can slow the deployment process. In 2014, it was the largest pureplay collaboration company in its industry. If you manage collaboration systems topics like these are often top of mind. The polycom global management system is an intelligent webbased system management software solution for it professionals to manage your enterprisewide video communications network. Designed for it professionals, the polycom global management system is a webbased system management software solution that enables centralized support of enterprisewide, video communications networks. Software release matrix for polycom vvx, soundstructure, obi edition phones. We have 1 polycom global management system manual available for free pdf download.
Polycom global directory services integrates with active directoryldap automatic isdn localization of calls system management snmp management diagnostics and software upgrades via pc, lan software upgrades via isdn call integrated remote web management. On our support site, for polycom product and solution support, you will have access to faqs, entitlement and licensing information, documents and software downloads, submit and track service requests, search our knowledge base, and interface with others in the. Oct 12, 2004 the polycom global management system offers integration with avayas nms management system and support for the new polycom pvx desktop video conferencing software application. Our cloud software and services provide advanced management, analytics, and insights that drive firstrate business decisions. The company provides enterprise video and voice communications end. We are the global communications company that powers authentic human connection and collaboration. Gms see global management system hdx 4000 4001, 4002 personal telepresence solution 4000 personal telepresence system 4000 endpoint system series. The polycom realpresence group 500 solution is ideal for conference rooms and other collaborative environments, from small meeting rooms to larger rooms with dual screens.
Polycom realpresence platform drives adoption and roi todays realpresence platform announcement is a key component of polycoms software strategy to put the unified in unified communications see todays related release, polycom unveils software strategy to drive global adoption of hd video collaboration through open standards. Sep 14, 2011 polycom realpresence platform drives adoption and roi todays realpresence platform announcement is a key component of polycoms software strategy to put the unified in unified communications see todays related release, polycom unveils software strategy to drive global adoption of hd video collaboration through open standards. Polycom uc software release matrix for soundpoint ip and. Designed for it professionals, the polycom global managementsystem is a web based system management software solution that enables centralized.
Get polycom support services scansource communications. Polycom inc company profile and news bloomberg markets. Quick troubleticket resolution via advanced logging framework tools. Polycom advantage service is also recommended for your video endpoints. The global management system user guide provides detailed information about the product and how to operate it. Ive tried admin as the username and blank, admin and our own password but it wont let me in. Polycom uc software is the telecommunications industrys most powerful and flexible sip software for voipenabled devices. On thursday last week the software forgot the admin password that we use to get in to make changes. Obtain your phones administrator password reboot the phone from homemenu, select settings basic restart while the phone is booting up, press the setup soft key. How to upgrade or downgrade polycom firmware 8x8 support. The software is protected by united states laws and international treaty. When you need external assistance, let advantage service help you manage.
With a bcs contract, polycom will add infrastructure asset tracking. Communication service ports used for polycom management software 207. The support site will be down for system maintenance on friday, may 22, 2020 from 6. Director of software development polycom september 2015 present 4 years 3 months. Polycom was cofounded in 1990 by brian l hinman and jeffrey rodman. This manual is designed to be used as a reference tool for polycom video communications network management. Paul andrighetti director of software development polycom. Realpresence resource manager polycom collaboration solutions. System management, global directory, software update, provisioning, account management, and reports. Mar 04, 2015 adtranpolycom conference management configuration guide this guide explains the process for configuring the conference management feature on the adtranpolycom ip phone models.
Polycomconferencingpolycom global management system. Deliver boardroom quality conferencing in huddle room spaces. Optional services to consider business relationship management business relationship management is a support module developed for customers seeking postimplementation support and polycom assistance to grow, manage and optimize their polycom investment. System management, global directory, softupdate, provisioning, account. Collaboration software market size by component solution conferencing, content sharing, project management, enterprise social networking, messaging, service professional services, managed services, by deployment model onpremise, cloud, by organization size smes, large enterprises, by application bfsi, it and telecom, retail and consumer goods, healthcare, education, government. Polycom global services include direct access to an accountspecific manager and ensured uptime and usability, to lessen it costs and save organizations money. About the online help an online help system has been integrated with global management system. Get a faster return on your investment with polycom collaboration support services. Polycom converged management application cma 5000 and cma 4000 solutions the highly scalable and fully redundant polycom cma solution manages and deploys video throughout the enterprise and allows organizations to fully videoenable personal workspaces, desktops, conference rooms, and mobile devices. Also available at savings of up to 30% off regular list price are either a polycom. I mean, without having to input % in the search bar. The polycom global management system offers integration with avayas nms management system and support for the new polycom pvx desktop video conferencing software application. Thats where we come in, with solutions that avert open office perils.
Global management system, hdx 4000, hdx 7000, hdx 8000, hdx 9000, hdx 9001, hdx. System management, global directory, softupdate, provisioning, account management, and reports. Automatic software updates also help ensure that youll. Provision the phone to the polycom firmware server. Global management system system management software.
This fee based overlay offering provides one polycom point of contact for a customers. Is it ppossible to publish the global address book to group and debut series so it is visible automatically. Polycom realpresence resource manager software application provisions, manages and monitors thousands of voice and video devices across a global. It is not recommended to use the firmware update drop down inside the polycom webgui. Poly studio x family delivers radical simplicity to your meeting rooms. You are cautioned that the translation of this document is generated by a machine. You can execute polycom realpresence desktop on windows xp7810 32bit. Lead multiple local and offshore development teams responsible for delivery of global agile. Modular in design and priced right for mass deployment, realpresence trio is perfect for any size group. Pathnavigator ensures reliability and security with effective cost control while managing your video network bandwidth.
Installing software and options for polycom hdx systems and accessories polycom, inc. Our uc software and awardwinning product design are compatible with the broadest range of call control platforms, and provide you with highly robust provisioning capabilities employing the broadest sip feature set. Hdx 6000 room telepresence solution 6000 room telepresence system 6000 endpoint system series. User guide for the polycom soundstation ip 7000 phone. Polycom uc software support center polycom support. The translation is provided for your convenience only. We are using polycom gms software and have been doing so for 4 years plus. Is it possible in any way to push software updates to debute endpoints in a time frame like the mainte. For more information, please contact your polycom partner, service sales representative or visit services and support on. The human voice is a powerful vehicle for delivering your thoughts. With polycom support services from scansource, you can give your clients confidence that their collaboration investment is protected with ongoing software upgrades and expert global support. From the train to the open officeand every space in betweenwe make connections more productive. Device selection portal collaboration software cloud video conferencing cloud bridging office 365 services sip trunks bandwidth load balancers.
Global project management the objective of the global project management offering is to provide multinational customers with expertise to successfully deploy a complex polycom solution consistently around the globe. Allows customers to open up a service request based upon a unique site identification number rather. Important information about the coronavirus covid19. Global management system software hello, we are using polycom gms software and have been doing so for 4 years plus. Global address book and software provisioning polycom. We provide several tools to assist in every aspect of your poly solutions. Turn even the noisiest of spaces into sanctuaries for concentration.
Our specialists and partners have deep experience in installation, implementation, and integrating your new collaboration solutions. Global management system users guide chapter 1 getting started 1 welcome to polycom global management system 5. The file size of the latest installation package available is 16. Polycom global voip support services as a premier for voip enterprise customer you will enjoy many of the same features associated with our traditional premier family of offerings see the polycom support services data sheet, along with some specialized extras for your voip solution. Polycom realpresence trio is the only modular smart hub in the market today and your expectations of group collaboration will be forever changed. If this option is used, the phone will no longer receive updates from 8x8 without using the clear upgrade server option. Dec 11, 2012 global management system software hello, we are using polycom gms software and have been doing so for 4 years plus. Installing software and options for polycom hdx systems.
Polycom global services offers a wide variety of services worldwide, including support services, professional services, immersive telepresence services, training, and wireless services. Scheduling and management polycom products global management system. Open offices are often loud, chaotic, and full of distractions that keep your team from getting work done. This acquisition is a strategic move to expand our global presence to offer clients more options. Adtranpolycom conference management configuration guide this guide explains the process for configuring the conference management feature on the adtranpolycom ip phone models. If you require further assistance on nontranslation issues, please contact polycom support.